The Resort at Pelican Hill

We spent the Thanksgiving holiday week in a 4-bedroom villa. Some of us had enjoyed a previous stay in the bungalow rooms, and the villas were very pleasant as well. In particular, the dedicated villa staff was extremely attentive and genuinely pleasant (i.e., not simply reading from a corporate manual). The villa restaurant, gym and pool also provided great alternatives to the main property. That being said, the main property is fabulous. One day, the main pool servers could not keep up with guest requests and orders -- I was pleasantly surprised to see several managers and staff from other areas appear to take orders to minimize the guest impact. That type of seamless coordination among the team there was standard. Overall, the food was very good - the food in their signature restaurant, however, was delicious. This is truly an exceptional property, and one we will visit again.

"Before making our reservation at Pelican Hill, I received your fall magazine that advertised Pelican Hill and its' one round of golf, for two promotion. I called Andrew Harper and spoke with Trisha Stremski regarding the wonderful golf promotion. She immediately called the pro shop at Pelican Hill and arranged a tee time for my husband and son. Her promptness in organizing this special golf offer, on our behalf, was exemplary. She was very helpful, knowledgable and a very pleasant person to work with. I will definitely request her help in the future, when making our reservations through Andrew Harper's wonderful inventory of destinations and ""perks!!!"""

From start to finish, it was the perfect place for us. We had never been to that part of California, and Newport Beach is just absolutely beautiful. We flew into John Wayne Airport and everything looked just like I always thought it should look. I grew up watching the Mickey Mouse Club and, of course, wanting to visit Disneyland. It happened to be only 23 miles from our villa. You cannot imagine how excited I was at the prospect of going to Disneyland; I had only waited 50 years!! Everyone at the resort was so gracious and welcoming. Our villa was beautiful. We had views of the golf course (which the boys made good use of) and the Pacific Ocean. We had a lovely patio with chairs and tables to lounge or dine on and watch the sun go down. It truly was magnificent. We cooked some times and also ordered out at some wonderful restaurants. The babies had such a great time together and the people at the hotel did a good job of "baby proofing" the house. The service was really the best I have ever encountered. They came to clean and spiff up the room twice a day, changed sheets and brought extra towels, washed dishes and anything else we wanted them to do. Everyone was so accommodating. Truly, it was just perfect. We could completely relax. July 2011

Pelican Hill exceeded our expectations. They provided top notch service and attention, the room was spacious and comfortable, and the ocean view from the terrace was superb!